January 2018

The importance of quality client data


Client data may not be a priority as you focus on the day to day running of a salon. As a salon owner or employee, it’s natural to focus on the clients’ experiences first and your business second. However, client data is essential when it comes to marketing and sending out your [...]

The importance of quality client data2018-07-10T16:25:20+00:00

September 2017

How SALONGENIUS can improve your front of house team!


An excellent front of house team is one of the best ways to keep your clients happy. As the first thing customers see when entering the salon, they are crucial to creating a great salon-customer relationship. Perhaps most importantly, a friendly front of house team can make all the [...]

How SALONGENIUS can improve your front of house team!2018-06-18T13:49:34+00:00

August 2017

How to save time, when you don’t have any


Time is of the essence, and something that always seems to fall short. With everything from clients, to staff, facilities and paperwork on their plate, this is often especially true for business owners. At SALONGENIUS, we know the difficulties of running a business whilst doing all the extra things that make [...]

How to save time, when you don’t have any2018-06-15T15:13:15+00:00

July 2017

How to avoid a cyber attack on your business


With cyber crime on the rise, it’s important to know what measures to take to avoid an attack on your salon. Ian Johnstone, support team manager for SALONGENIUS, explains what procedures you need in place.  Virus- and ransomware attacks are on the rise, so it’s hugely important to check your security [...]

How to avoid a cyber attack on your business2018-10-22T15:16:02+00:00

Five top tips for client retention


High client retention rates are widely sought after in most businesses. Peter Brucker, a legendary management guru, once said: “The purpose of business is to make and keep a customer”. Although profit is important, you’re unlikely to achieve it without a consistent flow of customers. High customer retention rates [...]

Five top tips for client retention2018-06-21T10:08:20+00:00
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