Have you wondered what it would be like if your clients could book their own appointments, whenever they like? And could you have been losing revenue from clients not being able to make bookings outside of business hours?
Well, now you don’t have to wonder anymore as you can enable online bookings with bookingsGENIUS.
So how does online bookings work?
It’s really quite straightforward: You start by inputting your services, pricing, staff and opening times into the system. After that, clients can book their own appointments using a computer, smartphone or tablet.
You can see your online bookings system as a virtual receptionist, who once you have set your options will work away without your input.
Each day you can quickly view who has booked themselves in. If you need to get in touch with them regarding their appointment, their details will be visible on your screen.
How does it boost your revenue?
Primarily it helps fill your appointment book, resulting in a boost in sales. It makes it easier for customers to plan their next visit, keeping your business going and scoring you points for great customer service! In fact, research shows that 35% of clients prefer to schedule appointments outside of business hours.
Having an online booking system will also provide you with the opportunity to track your appointments. It displays client spend and the overall revenue made per day, week, month and year, records no-shows and more.
You’ll be able to obtain a truer overview of all statistics required for the smooth running of your business. This will let you see where you need to improve and where you’re doing well.
If you find that some clients don’t show up to their appointment, you can easily keep a track record of this on their account. The software shows you how many times a client has either not turned up for their appointment, or has had to cancel.
No doubt your salon invests time and money into pursuing the latest products and equipment, so why wouldn’t you do the same with your appointment book?
Benefits for your clients
By enabling online booking it will show your clients that you’re putting their needs first, so they can book as soon as they have thought about seeing you.
You’ll also be showcasing that your salon is modern and in keeping with the times. This will especially appeal to younger clients, who generally prefer to make bookings via the internet.
Furthermore, bookingsGENIUS lets you send out automatic appointment reminders via text messages or emails, which can reduce the risk of no-shows by up to 90%.
When a client makes an online booking, they’ll have to provide a telephone number as if they were to call and book an appointment, so you can always contact them if need be.
Still wondering if bookingsGENIUS is for you? Then get in touch with our team to see what it can do for your business.
Online booking is only the tip of the iceberg when it comes to modernising your business and improving your revenue. Don’t get left behind, make your business work harder for you, without you having to do any extra hours!