Customer support

Our five-star, entirely UK-based support team is here to answer your questions seven days a week. 

We use remote access software to allow our dedicated team of support engineers to quickly dial in to your salon to assist you with any queries. You can download our remote support tool by clicking here.

We also have a team of local engineers who can visit your salon if required.

For non urgent technical queries please feel free to email via the contact form or to support@salongenius.com.

Our Support Hours

Monday: 08:30 – 19:00

Tuesday: 08:30 – 19:00

Wednesday: 08:30 – 19:00

Thursday: 08:30 – 19:00

Friday: 08:30 – 20:00

Saturday: 08:30 – 18:00

Sunday: 10:00- 16:00

Temporary Support Hours

Due to Covid-19

Monday: 08:30 – 17:30

Tuesday: 08:30 – 17:30

Wednesday: 08:30 – 17:30

Thursday: 08:30 – 17:30

Friday: 08:30 – 12:45

Contact Support

Email support@salongenius.com

Or fill in the form below:

Contact Support